Infoglide Blog

By Johnny Norris, Director UK Markets [Note: Today's post is from our offices 'across the pond' in the UK.] News this week from ComputerworldUK tells us that large merchants have seen an increase of over 10% over twelve months in fraud through their online businesses. Notably, a considerable piece of this issue has to do [...]

Do you remember before the Internet existed? When contact information was just address and phone number, not email and Skype? If you’re on the better side of 30, probably. Now can you imagine living without it? Probably not. The Internet and corresponding technologies have given us many benefits, made us more efficient, and even found [...]

The always insightful Loss Prevention Magazine in its September-October issue features a survey by ECR Europe that should be read by not just Loss Prevention (LP) pros, but also the CFOs of every retail company. Lessons from Low-Shrink Retailers – Nine Ways to Save $18 Billion deserves attention because in researching the loss prevention strategies [...]

When ABC needs a political expert, they call in George Stephanopoulos. For health questions, CNN always seeks out Sanjay Gupta. When we need a Loss Prevention (LP) expert, Jeff Stein always helps out. And when working on a story about retail crime, the world’s news outlets employ University of Florida professor Richard Hollinger. Dr. Hollinger [...]

The headline reads: 9 Twin Liquors employees accused of theft ring. And we’re apt to see more headlines like this, more evidence of employees biting the hand that feeds, according to the new Retail Theft Survey conducted by Jack L. Hayes International. Earlier in the week we reported the survey findings that employee theft is [...]

Loss Prevention (LP) pros, Jack L. Hayes International, released its 19th annual Retail Theft Survey today and the results are, well, shocking. The survey canvassed 23 large retail companies with over 14,000 stores that reported over $537 billion in total annual sales in 2006. These retailers admitted to apprehending 66,507 employees for theft last year, [...]

Good help is hard to find, so the saying goes. Now thanks to identity resolution solutions, retailers are benefiting from this corollary: Hardened criminals are also good to find. Before the hire and even after the hire, it’s good for a company’s bottom line if they can identity potential problems before they happen. According to [...]

How important is identity resolution to maintaining relationships with good customers? Ask Kmart. If they had had an identity resolution solution in place, then they likely wouldn’t have just been publicly pilloried in the Wall Street Journal. Oh, and they also lost a good customer and the friends and family members of this customer. The [...]

On 9/11/2001, the day terrorists destroyed the World Trade Center, a state trooper in Texas pulled over a Middle Eastern man driving a rental van. The officer noted that the van was full of baby formula. Later, the police realized the driver was a known terrorist linked to an organized retail crime (ORC) ring that [...]

On 9/11/2001, the day terrorists destroyed the World Trade Center, a state trooper in Texas pulled over a Middle Eastern man driving a rental van. The officer noted that the van was full of baby formula. Later, the police realized the driver was a known terrorist linked to an organized retail crime (ORC) ring that [...]